We want you to love what you buy from Silken Threads. If you’re not satisfied with your purchase, here’s what you can do:
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with tags.
- To initiate a return, email us at silkenthreadssmg@gmail.com with your order ID and reason.
- We do not offer returns on discounted or sale items.
- Refunds will be processed to your original payment method within 5-7 business days after we receive the item.
Note: Return shipping charges will be borne by the customer unless the item was damaged or incorrect.